We want our guests to enjoy a timeless experience during their visit to our resort. Therefore, we kindly ask that you follow the house rules below:

• On swimwear days, wearing swimwear is mandatory throughout the entire resort.

• Slippers are required. However, wearing slippers inside the saunas is not allowed.

• Bringing your own food or drinks is not permitted.

• To maintain peace and quiet, watches, mobile phones, and other electronic devices may only be used in the reception area.

• To protect the privacy of all our guests, taking photos or videos is not allowed.

• In the SaunaLodge, Restaurant Norell, Brasserie Bubbels, on the terraces, and in all relaxation areas, a bathrobe must be worn.

• Guests must follow the instructions of the Thermen Bad Nieuweschans staff.
  Disruptive behavior — including verbal, non-verbal, inappropriate, or unwanted physical behavior — will not be tolerated.
  Guests who do not comply will be asked to leave the resort immediately after full payment.

• Personal belongings can be stored in your locker.

• For hygienic reasons, towels are not allowed in the SaunaLodge, Restaurant Norell, or Brasserie Bubbels.

• Reserving loungers, benches, or chairs is not allowed.

• Water bottles are not permitted inside the saunas.

• To ensure peace and relaxation for all guests, silence is highly appreciated in all sauna facilities.

• The management is not responsible for lost or stolen items.

• Smoking is not allowed inside Thermen Bad Nieuweschans or on the terraces. Designated smoking areas are available.

• Guests aged 12 and older are welcome. Guests between 12 and 16 years old may visit only when accompanied by an adult.
  A valid ID is required, and staff may ask for identification in case of doubt.

• If you have a discount voucher, please present it upon check-in.
  If you cannot provide the voucher, no discount will be granted.