General information

Do you have a question, for example about your reservation? We’re happy to help! You can find answers to many common questions in our Frequently Asked Questions section.
Can’t find what you’re looking for? Please contact us via the contact form. We’ll get back to you as soon as possible.

Prefer to speak to us by phone?
Our Contact Center staff are happy to assist you at 0597-527777.

Contact Center opening hours:
Monday to Friday: 09:00 - 17:00
Saturday, Sunday, and public holidays: 09:00 - 13:00

We’ve listed the most frequently asked questions (FAQ) for you —
you can find them under Frequently Asked Questions.

Daily from 09:00 to 23:00.

Our beauty center is open daily from 10:00.

Thermen Bad Nieuweschans
Weg naar de Bron 3-9
9693 GA BAD NIEUWESCHANS

We want our guests to enjoy a timeless experience during their visit to our resort. Therefore, we kindly ask you to follow our house rules during your stay.

You can find all our house rules here.

At Thermen Bad Nieuweschans, you can choose a spa entrance in the morning, day, or evening.

Our spa is open from Monday to Sunday, from 9:00 AM to 11:00 PM. Every Wednesday and Thursday are swimwear days, and wearing swimwear is mandatory.

Spa entrance

• Entrance (09:00 to 23:00): from € 45,- p.p.
• Morning entrance (until 14:00): from € 35,- p.p.
• Evening entrance (from 16:00): from € 32,- p.p.

Reservations are mandatory. We apply a required arrival and departure time to regulate guest numbers and ensure the safety and well-being of our guests and staff. We kindly ask you to leave the resort at the departure time selected during your booking.

Holidays

On public holidays and during holiday periods, our entrance fees may differ from the prices above. During the booking process, you will see our current rates. Please note that most discount vouchers for Thermen Bad Nieuweschans cannot be redeemed on public holidays or during holiday periods.

Rental and Purchase

Don’t feel like carrying bathrobes and towels? Rent your bathrobe and towels at Thermen Bad Nieuweschans!
We also sell slippers in various styles and sizes.

• Towel service (rental) from € 13,- p.p.
• Bathrobe (rental) from € 14,- p.p.
• Bath slippers (purchase) from € 14,- p.p.

Another tip: with our Sauna Package, you rent a bathrobe, towel service, and slippers for from € 35,- p.p. . This saves you over 25%. You purchase the slippers, so you can take them home.

Every Wednesday and Thursday is swimwear day. On these days, wearing swimwear is mandatory throughout the entire resort.

Read more about swimwear days at Thermen Bad Nieuweschans here.

Learn more here about how Thermen Bad Nieuweschans is committed to corporate social responsibility.

At Thermen Bad Nieuweschans, you can go home completely renewed — there’s even a hair salon at the resort!

Appointments for the Hair Salon can only be made by phone.
Please call 0597-528572 to book your treatment.

Here you can find the Terms and Conditions, our Privacy Statement, and your cookie preferences.

Click here!